Each pair of Smilling Shoes is entirely manufactured by hand, after your individual specifications, using genuine leather, materials and accessories carefully selected to reflect our ongoing care for quality and design. Small imperfections, slight variations in colours or treakings therefore should not be considered as defects, rather they are features of a natural product and unique workmanship. Handmade in Romania.
 
PRODUCTS. MADE TO ORDER MENU. ‘SUR MESURE’ SERVICE
 
Smilingshoes.com is selling tailored shoes and accessories, handmade to customer’s preferences and his own personal measurements. Please note that most of the articles are not available on immediate stock, they are custom made individually for each of our customers, as we usually function on pre-order basis.
 
Each customer can create its own Smiling Shoes product by filling the details from the made-to-order menu on the site, as it follows:

• Size. Please choose your size after carefully studying the Size Guide and product’s specific instructions from this product page. Sizes can slightly vary from on model to another. All the measurements are approximate. Selected model can slightly influence the size. All sizes are in accordance with Italian size system with true to size specifications.
• Heel and platform. Please choose your heel and/or platform after carefully studying the images and descriptions from this product page. The heel and platform measurements are approximate and applicable for medium size. Heel shape can influence the model’s final look. Heel height is measured for size 37, measurements increases / decreases with each consecutive size.
• Colour. Please choose your colour/ colour combination after carefully studying the images and descriptions from this product page. The following colours are generally available for Smiling Shoes models, however, there are special colours that are suitable for certain models. Colour/ colour combination can slightly influence the model’s final look. The colours are available while stock lasts. Small imperfections or slightly colour variations are considered qualities of a natural leather product. Detailed colours’ description: suede – leather with a soft, velvety finish; lacquer – leather with a varnished effect; textured – leather with a natural finish; perforated – leather with laser cut forms; effects – processed leather - printed, painted, laser cut, pre-washed – with different effects.

 
We do our best to display the true images and real information about all the above details, though, due to your personal computer settings, colours may be different from the original product.
 
Personalized ‘sur mesure’ service. For that extra personal touch, as part of the made-to-order service, Smiling Shoes offers you the opportunity to personalize some of the designs, to make them fit perfectly, and therefore we are drawing the patterns after your own measurements. Therefore, some of our products can be adjusted to better fit your personal characteristics – model adjustments, width adjustments, height adjustments, size adjustments, others. Please take into consideration that these products are personalized after your measurements and therefore cannot be returned / exchanged.